Privacy Policy

The company Mecalab (hereinafter referred to as "Mecalab", "we" or "our") places great importance on protecting and respecting your privacy. This policy is intended to inform you about our practices regarding the collection, use, and sharing of information that you may provide to us through our website Mecalab (hereinafter referred to as the "Website").

This policy (along with our Terms and Conditions of Sale and any document referred to therein, as well as our Cookie Policy) outlines how we process personal data that we collect or that you provide to us. We invite you to read this document carefully to understand our practices regarding the processing of your personal data.

By using the Mecalab Website, the visitor implicitly agrees to this Privacy Policy.

1. What personal data do we collect?

Your personal data (hereinafter "personal data") refers to information that allows you to be identified either directly (data such as your name and surname allow for your immediate identification) or indirectly (data such as your postal code, phone number, or contract number allow for your identification indirectly).

During our interactions with you, we may collect different types of data:

• identification data (name, surname, address, phone number, email address, etc.);
• demographic data (such as gender, language, age);
• professional data;
• geolocation data, including your IP address;
• information related to browsing and behavior on our website.

2. When do we collect your personal data and for what use?

2.1. When you submit a contact request via our Website

When you submit a contact request via our Website, we ask for your name, surname, company name, email address, and phone number.

We use this information to respond to your inquiry, including providing you with any requested information about our products and services. We may also contact you multiple times after your inquiry to follow up on your request. We do so based on our legitimate interest in providing accurate information before and after a sale or an inquiry or contact request.

We keep contact request emails for two (2) years, after which these emails are permanently deleted.

2.2. When you sign up to receive our Newsletter

When you sign up to receive our Newsletter, we ask for your name and email address.

By subscribing to our newsletter, you give us your consent to receive information about our products, services, and other information that we believe may interest you.

You can withdraw your consent at any time, and we will stop sending you our newsletter.

Your information is kept as long as you continue to consent to receive our newsletter.

2.3. While browsing our Website

When you visit our Website, server logs are stored. The storage of these logs is legal if the user is well informed about the implementation of the logging system and if the stored data is only used to ensure system security and detect anomalies.

3. To whom do we disclose your personal data?

Your personal data will not be transmitted to third parties unless they are contractually linked to Mecalab or acting at the request or on behalf of Mecalab. Their access is limited to the data they need to perform their task. Mecalab always requires its subcontractors to take the necessary organizational and technical measures to protect personal data and ensure their strict confidentiality.

4. Are your data transferred, how, and where?

Generally, we retain your personal data within the European Union. However, some of our service providers may be located in countries outside the European Union ("Third Countries"), and we may transfer some of your personal data to these Third Countries. This may be the case for Third Countries for which the European Commission has not issued a decision of "adequate protection". In such a case, we ensure that the transfer is carried out in compliance with applicable regulations and guarantees a sufficient level of protection for privacy and fundamental rights (notably through the European Commission's standard contractual clauses).

5. Your rights

You have several rights concerning your personal data and its processing. You have the right to:

• Right of access
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability

6. Cookies and similar technologies

For more information, see our Cookie Policy.

7. Links to other websites and social networks

Our Website may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies, and we disclaim any responsibility for their use of information collected when you click on these links. We encourage you to review the privacy policies of these websites before providing them with your personal data.

8. Modification of our Privacy Policy

We may occasionally make changes and corrections to this Privacy Policy. If we believe that these changes are significant, we will notify you through one (or more) of the following means: (1) by posting the changes on this site, or (2) by sending you an email or message regarding these changes. We will also give you the opportunity to consent to these significant changes. The changes will take effect from the moment they are communicated and accepted by you, which may be implied by your continued use of the site after the changes take effect.

9. Contact

For any questions regarding this Privacy Policy or any requests concerning your personal data, you can contact us by:

• sending an email to info@mecalab.be
• filling out this online form

Last updated on September 30, 2024